Omnichannel Supply Chain In India

India’s retail is no longer offline vs online, it is becoming one integrated experience all thanks to Omnichannel supply chain.

As India enters its next phase of retail growth, omnichannel logistics sits at the centre of that transformation. This white paper breaks down how omnichannel supply chain models are enabling retailers to reduce out-of-stock situations, cut logistics costs, and serve customers more efficiently across physical stores, dark stores, marketplaces, D2C, e-commerce and more.

• Where India stands today in its omnichannel maturity
• What is driving rapid adoption of integrated supply chains
• The key challenges that retailers must solve (talent availability, IT integration, inventory visibility)
• The role of 3PLs in enabling faster and more efficient implementation
• How AI will shape forecasting, distribution and fulfilment in India going forward

This white paper will help brands and retailers understand not just what omnichannel supply chain means but how to operationalise it to deliver growth and resilience in the Indian context.